Privacy notice
Privacy Policy
Rabbit values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
We may collect personal information that you provide directly while using our services, including:
- Name
- Phone number
- Email address
- Delivery address
- Billing information
- Order and purchase history
We may also collect technical and usage information automatically when you browse our website.
How We Use Your Information
Your information may be used for the following purposes:
- Processing and delivering orders
- Managing your account and membership
- Providing customer support
- Sending order updates and service notifications
- Improving website functionality and user experience
- Preventing fraud, abuse, and unauthorized activities
- Providing promotional offers and marketing communications where permitted
Payment Information
Rabbit does not store sensitive payment information such as card numbers or payment credentials on its servers unless explicitly required by the payment provider and applicable regulations. Payments are processed through secure and trusted payment gateways.
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and enhance the shopping experience.
By using our website, you agree to the use of cookies in accordance with this Privacy Policy.
Information Sharing
Rabbit does not sell or rent your personal information to third parties. Information may be shared only with trusted service providers and partners required to operate our business, such as:
- Delivery and logistics providers
- Payment service providers
- Customer support and communication services
- Technology and analytics providers
We may also disclose information if required by law or to protect our legal rights and users.
Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform or internet transmission can be guaranteed to be completely secure.
Your Rights
Depending on applicable laws and regulations, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Manage communication preferences
Third-Party Links
Our website may contain links to third-party websites or services. Rabbit is not responsible for the privacy practices or content of external websites.
Policy Updates
Rabbit may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Updated policies will be published on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact our customer support team for assistance.